Shield Plumbing LLC respects your privacy. This policy explains the information we may collect, how we use it, and the choices available to you when you contact us or use this website.
Information we collect
We may collect information you provide directly, including your name, phone number, email address, service address, project details, photos, appointment information, and communications with us. We may also receive basic website usage information such as browser type, device type, pages viewed, and referral source.
How we use information
We use information to respond to inquiries, schedule and perform plumbing services, prepare estimates and invoices, communicate about appointments and projects, maintain business records, improve our website and service, protect against misuse, and comply with legal or regulatory obligations.
How information is shared
We may share information with service providers that support our operations, such as scheduling, phone, messaging, payment, accounting, website hosting, and customer-management providers. We may also share information when required by law or necessary to protect rights, safety, and property. We do not sell personal information.
Mobile information, text-messaging originator opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Sharing with service providers that support delivery of the messaging program is permitted only as needed to provide those services.
Text messaging
If you separately opt in to receive text messages, Shield Plumbing LLC may send conversational and transactional messages related to service requests, scheduling, appointments, estimates, invoices, project updates, and customer care. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our SMS Terms & Privacy for more information.
Data choices and security
You may ask us to correct or delete information you provided, subject to legal and business recordkeeping obligations. We use reasonable safeguards, but no internet or electronic storage method is completely secure.
Contact
Questions about this policy may be sent to info@shieldplumbingllc.com, by calling (360) 335-3905, or by mail to 3307 Evergreen Way STE 707 #305, Washougal, WA 98671.